sms terms & conditions

These SMS Terms & Conditions ("SMS Terms") apply to the Pharmacy Express Patient Alerts text messaging program (the "Program") operated by Pharmacy Express ("Company," "we," "us" and "our"), 349 N 78th Street, Omaha, NE 68114. By opting in to the Program, you agree to these SMS Terms.

1. PROGRAM DESCRIPTION. When you opt in, Pharmacy Express will send text messages to the mobile number you provide about your pharmacy account and services, including:

Prescription refill reminders;
Prescription ready-for-pickup notifications;
Order status and delivery updates; and
Responses to questions or requests you send us.

Our text messages do not include detailed health information. For questions about your medication, please call the pharmacy.

2. HOW TO OPT IN. You can opt in only at our pharmacy, 349 N 78th Street, Omaha, NE 68114, in one of two ways: (a) by giving your verbal consent to a member of our pharmacy staff, who will first read you the Program terms; or (b) by completing and signing our SMS consent form at the pharmacy counter. Both methods are described on our text message alerts page. After you opt in, you will receive a text message confirming your enrollment. Consent to receive text messages is not a condition of any purchase or of receiving pharmacy services.

3. MESSAGE FREQUENCY. Message frequency varies based on your prescriptions and orders.

4. COST. Message and data rates may apply. Pharmacy Express does not charge for Program messages, but your mobile carrier's standard message and data rates may apply. Contact your carrier for details about your plan.

5. HOW TO OPT OUT. Every message we send includes a link. To cancel the Program at any time, open the link and click the Unsubscribe button on that page, then confirm. You will see a confirmation that you have been unsubscribed, and you will receive no further text messages from the Program. You may also opt out by replying STOP to any message, or by calling us at (402) 932-8709. To rejoin, ask our pharmacy staff to enroll you again.

6. HELP. For help, call us at (402) 932-8709, email towerpharmacyexpress@gmail.com, or reply HELP to any text message from us.

7. SUPPORTED CARRIERS. The Program is available on major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages

8. ELIGIBILITY. You must be at least 18 years old, or the parent or legal guardian of the patient, and the account holder or authorized user of the mobile number you provide. If you change or deactivate your mobile number, please unsubscribe using the link in any of our messages, or notify us so we can remove it.

9. PRIVACY. Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

10. CHANGES TO THESE SMS TERMS. We may update these SMS Terms from time to time by posting the revised version on this page. Changes become effective on the day they are posted. Continuing to receive Program messages after a change means you accept the updated SMS Terms.

11. CONTACT US. If you have any questions about these SMS Terms, contact Pharmacy Express at 349 N 78th Street, Omaha, NE 68114, by phone at (402) 932-8709, or by email at towerpharmacyexpress@gmail.com.